FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have "in season" prices during the months of May-August and "off season" prices during the months of September-April. We are able to service kids-adults starting at age 4+ during the "in season" months and will transition into young adults-adults starting at age 13+ with indoor pool options at our gym pool.
- What is your typical process for working with a new customer?
We like to have a scheduled phone/consultation call to best tailor which instructor is the best fit for the clients swimming needs. We discuss their strengths, weaknesses, backgrounds in swimming, if the client has a pool location for our travel swim instructor to travel to or will need a pool, and discuss availability with the instructors and pricing with our owners, Taylor and Josh Nichols.
- What education and/or training do you have that relates to your work?
CPR Certified through Red Cross Lifeguard scanning Water Safety Instructor Minimum of 5 years of experience