FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our hourly rate is based on the nature of the job. Some special services may cost more, but we'll let you know upfront. There may also be a small travel fee for distant locations.
- What is your typical process for working with a new customer?
When working with a new customer, we start by gathering basic information and scheduling an assessment. During the visit, we evaluate the job and provide a free estimate. Upon approval, we schedule the job and confirm details. Our handyman arrives on time, completes the work professionally, and ensures customer satisfaction. Payment is collected upon completion, and we follow up within a few days to address any additional needs or concerns.