FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At NovaStar Construction, we offer competitive pricing tailored to each project’s scope and complexity. We provide detailed estimates upfront, ensuring transparency with no hidden fees. We also offer seasonal discounts and special promotions for repeat customers.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your vision and requirements. We then provide a detailed estimate and project timeline. Once approved, we commence work with regular updates and open communication to ensure the project meets your expectations.
- What education and/or training do you have that relates to your work?
Our team is led by a Project Management Professional (PMP) and LEED Accredited professional. We have completed apprenticeships with reputable construction firms and continually participate in industry workshops and seminars. With over a decade of experience in high-end kitchen and bathroom renovations, we excel in craftsmanship, customer service, and sustainable building practices.