FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our estimates are always free! All of our customers receive complementary design assistance to help their vision become reality! Customer satisfaction is guaranteed - we'll make sure you're fully satisfied with our work before closing out the project. We follow a transparent pricing structure - including detailed breakdowns of fees, labor costs, materials, permits, and any additional expenses so you know what you pay for. Our rates are competitive - we offer great value without compromising quality! We offer flexible payment options that help accommodate your budgetary needs - we have payment plans and financing options for larger projects and offer special discounts depending on project size that help make our services more accessible to customers.
- What is your typical process for working with a new customer?
When a customer reaches out, our team will gather details about their project and schedule a time to come see it in person and provide an estimate. During the estimate process we collect information about the project scope, size, materials, and process including the customer's specific goals, budget, and timeline. We take all of this together to create a solid estimate that's reasonable and as close to the true final cost as possible and share it with the customer within 24 - 48 hours. If it's agreeable, we'll schedule the work and coordinate with the customer on getting started as soon as possible.
- How did you get started doing this type of work?
I managed and source home improvement workers for three large personal projects in the past. The experience was painful, stressful, costly, and outright terrifying! I loved the potential of every project and envisioning the great results at the end, but the process was a nightmare and I wished there was someone I could trust that would help me see these projects through and for a reasonable price. With a degree and background in business I sought to start a remodeling service that makes the entire process from start to finish easy, predictable, enjoyable, affordable, and without unpleasant surprises. This way I get to enjoy the work while my customers never have to face the hardships of managing it all by themselves.