FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"Our pricing is competitive and transparent. We provide detailed estimates upfront, so you know exactly what to expect. We also offer discounts for seniors, military personnel, and first-time customers. While there may be additional fees for emergency services or complex custom projects, we always discuss these in advance to ensure there are no surprises. At Tesla Alarm and Electrical, our goal is to deliver high-quality work at fair prices, tailored to your needs."
- What is your typical process for working with a new customer?
When working with a new customer, our process is straightforward and tailored to ensure a smooth and professional experience. First, we start with a detailed consultation to understand your needs and project requirements. Next, we provide a clear, detailed estimate and timeline so you know what to expect. Once everything is approved, we move forward with the installation or service, ensuring high-quality work and strict adherence to safety standards. Finally, we always follow up to ensure your satisfaction and address any questions or concerns. Our goal is to provide exceptional service every step of the way!
- What education and/or training do you have that relates to your work?
I do have two Associate degrees in engineering one is on Industrial motor control and another one is on Electrical Technology from Benjamin Institute of technology in Boston. And also I have Four Master Electrician licenses for Texas, Massachusetts, New Hampshire and Vermont.