NerdsToGo - Plano, TX
NerdsToGo - Plano, TX

NerdsToGo - Plano, TX

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Introduction
At NerdsToGo, we’re not just here to fix your tech problems; we’re here to be your go-to partner in keeping your business tech running smoothly and securely. Our Plano team is filled with experts who genuinely care about solving issues quickly and keeping them from happening again. Plus, our location is fully secure with 24/7 surveillance, so you know your devices are in good hands. We get that every business has unique needs, so we offer both quick fixes when things go wrong and long-term IT solutions that fit your goals. When you hire us, you’re getting a team that’s as committed to your success as you are. Friendly, professional, and always here to help—that’s NerdsToGo.
Overview

Serves Plano, TX

Background checked

10 employees

20 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

Social media

Facebook

Featured Projects

4 photos

Specialties
Computer issue

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Computer type

,

Reviews
Very good 4.6

35 reviews

5
88%
4
3%
3
0%
2
0%
1
9%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.


pro avatar
Thumbtack Customer
Mar 22, 2024
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From Google

From Google

Exceptional Service and Follow-Up by Steven KeenanI recently had the pleasure of having Steven Keenan come out to our home on two separate occasions due to issues we were facing with our current Wi-Fi performance/service provider. Despite the limitations imposed by our provider, Steven's dedication to resolving our problems was evident from the start.During his first visit, it quickly became clear that there wasn't much he could do directly to fix the issues because of the constraints set by our provider. However, Steven did not let this dampen his commitment to helping us. He took the time to thoroughly explain the situation, ensuring that we understood the nature of the problem and what needed to be done to address it.But what truly set Steven apart was his impeccable follow-up. After his initial visit, he remained in contact, checking in to make sure that we were pursuing the necessary steps with our provider and that we were clear on what to ask for. His proactive approach gave us confidence and made us feel supported throughout the process.On his second visit, Steven's consistency in service excellence shone through once again. He reassured us that he was ready to assist further if needed and that his priority was to see our issue resolved.I cannot recommend Steven highly enough. His professionalism, expertise, and especially his willingness to go above and beyond are rare qualities that make him stand out in his field. If you're in need of someone who will truly listen and make every effort to help, Steven is the person to call.
NerdsToGo - Plano, TX's reply
Hi Amy, thank you so much for the kind words! We’re thrilled Steven could support you so effectively and keep you informed throughout. If you need anything else, we’re always here for you!
pro avatar
Thumbtack Customer
Aug 24, 2024
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From Google

From Google

Had my cracked screen replaced by this company.I purchased the screen and they did the work. the tech arrived on time and began the work. He had a problem getting with the screen at the very top near the camera. He finished and I paid with cc. the next morning I noticed a hairline cracr in that spot on the top running out of the black border. I notified them imediately. I am out the screen, hinges, the back coverand the labor charge. I asked for a refund of the labor and the tech told me that his boss told him to tell me that I should return the screen and claim that it was damaged and when I received the new screen they would come back and install it for free. I told him that I would not do that. They cracked it and they should refund the Labor. He told me that he would check with his boss and get back to me. That was two months ago. I will never use this company's services again.
NerdsToGo - Plano, TX's reply
Hi Dale, thank you for your feedback, and we're truly sorry for the inconvenience. We’d like to make things right. Please contact us so we can resolve the issue, whether through a screen rework or addressing the labor charge. Your satisfaction matters to us.
pro avatar
Thumbtack Customer
5 days ago
·

From Google

From Google

The place to go for quick fixes.
NerdsToGo - Plano, TX's reply
Thank you Dynamo! We’re happy to be your go-to for quick fixes. Always here to help!
pro avatar
Thumbtack Customer
Apr 4, 2024
·

From Google

From Google

Drop my laptop off with login issues and it was ready in 30 mins. I was impressed.
NerdsToGo - Plano, TX's reply
That's awesome to hear! We're glad we could quickly resolve your login issues and get your laptop back to you in just 30 minutes. If you ever need assistance again, don't hesitate to reach out!
pro avatar
Thumbtack Customer
Apr 20, 2024
·

From Google

From Google

Steven Keenan was extremely kind and thorough on the repair of my PC. Had a motherboard and power supply replaced and all is working great again. Had a bit of a wait on the new motherboard, but Steven was very communicative and definitely quick as soon as the part arrived. Will definitely be using NerdsToGo for any future issues.
NerdsToGo - Plano, TX's reply
We're delighted to hear about your positive experience with our NerdsToGo storefront! Looking forward to helping you with any future tech issues!
Credentials
Background Check

Christopher Trevino