Roof Repair and Leak Experts

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Introduction

Family owned and operated full service roofing company! We have been serving Central Texas since 2012 and have always offered affordable and quality service. We take pride in what we do and want above all things to build strong business relationships. NOW OFFERING EXTENDED WARRANTIES ON ROOF REPLACEMENTS! We offer Military, Senior and First Responder Discounts

Overview

Hired 82 times

Serves New Braunfels, TX

Background checked

4 employees

13 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Specialties

Building height

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.6

76 reviews

5

90%

4

1%

3

0%

2

1%

1

8%

Read reviews that mention:

Cigi G.

Mar 19, 2024

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Hired on Thumbtack

They did an excellent job for a third of the estimates from other companies. They were professional and very fast in the repair. It's as if the damage never occurred.

Details: Large cracks or holes • Minor, cosmetic damage only • Fiber cement • Home

Siding Repair

Kiley H.

Sep 4, 2023

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Hired on Thumbtack

Do not use this company!!! This was their flashing fix after coming out 5 times with unsatisfactory work. They charged me $850 for this Jack job which I will be filing a credit card dispute if they do not refund me.

Details: Shingles or tiles need to be repaired or replaced • Flashing needs to be repaired or replaced • Entire portions of roof need to be repaired • Single-level building • 0 - 10 years old • Metal • No, the project is not covered by an insurance claim • Residential

Roof Repair and Leak Experts's reply

We are sorry that you are unsatisfied with your job and working with us. I will say, we bent over backwards to help with your "custom" job and went as far as to completely remove and redo one section to make you happy. This is the first time that we are hearing that you are unhappy with the completed job and instead of trying to work it out with us, as we would have happily done, you're leaving reviews all over the internet. What this customer fails to mention is how this job looked before we got there, which we have photos of as well. Most companies wouldn't have touched this roof because of how it was put together, but we tried to help you and gave you a fair price. We were not out there 5 times to do repairs, that is simply not true. This is not how you handle business when you are unhappy, if you would have reached out to us directly, we would have worked with you as before. Seems now like this customer is wanting something for nothing. Jamie

Roof Repair or Maintenance

Michael W.

Aug 20, 2024

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Hired on Thumbtack

The company was responsive and provided good information as we discussed the issue and scheduled the service call. Technician arrived promptly, was able to address and effect repairs and remained within the service estimate. The issue has been repaired and we are happy with the company's work.

Details: Flashing needs to be repaired or replaced • Single-level building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Donna J.

Aug 2, 2024

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Hired on Thumbtack

Very kind young man who was patient and helpful with showing me options and explaining my problem.

Details: Partial roof replacement • Roof is leaking or has water damage • One story • 500 - 1,000 sq ft • 10 - 20 years old • As recommended by the professional • Home

Roof Installation or Replacement

Trisha T.

Jun 25, 2024

·

Hired on Thumbtack

You will not be disappointed with this phenomenal family!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 0 - 10 years old • Yes, insurance claim has already been approved • Residential

Roof Repair or Maintenance

Credentials

Background Check

Jamie Orgeron

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We accept cash, check, cc, cash app. Military, First Responder, Teacher, Senior discounts offered. Financing available.
What education and/or training do you have that relates to your work?
Certrainteed certified master craftsman, 60 years total expereince.
What advice would you give a customer looking to hire a provider in your area of work?
Shop local

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