Benjamin Franklin Plumbing

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Introduction

We have experienced professional technicians that can resolve all types of commercial and residential plumbing challenges with the expertise and knowledge you need. We offer Emergency Plumbing Services from the small and simple jobs, to the large and complex, and our track record and references are outstanding. Our plumbers serve the residential and commercial sector of Fort Worth, Arlington, and the surrounding area. Did you know there are more itty-bitty intricate components in your plumbing system than any other part of your home? Murphy's Law: When you least expect it, you may have a plumbing problem -- from an annoying little leak to a major plumbing disaster. Our plumbers are fully trained and experienced at handling any and all of your plumbing needs. Quite simply, our plumbers are the best in the business! Remember, if there's any delay it's you we pay. If we are late after your guaranteed appointment window we will pay you $5 per minute up to $300.

Overview

Hired 127 times

Background checked

52 employees

29 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

2020

Featured Projects

15 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.3

70 reviews

5

76%

4

6%

3

1%

2

6%

1

11%

Read reviews that mention:

Teresa H.

Sep 9, 2024

·

Hired on Thumbtack

Randy Showed up in a timely manner very professional and very personable and did a good job fixing my garbage disposal and out my bathroom sink pipe back together. Good service would recommend them.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Plumbing Pipe Repair

David S.

Feb 27, 2024

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Hired on Thumbtack

While I was initially hiring them to install an electric tankless water heater in my home, I went with several projects instead. They installed a new water heater, fixed two showers, replaced a hose bib, and fixed the shut off valve that had terrified me for months. The work was top notch, and our plumber even went so far to come out on Saturday to install a new cartridge. The reason for the one star drop was I had expressed my frustration with not having enough hot water for me and my wife to shower in the morning. I wanted to get a bigger tank, so we could both enjoy more hot water in the mornings, but I was talked into getting the same 40 gallon tank size I had. After several days, I can’t say the replacement did much for the water situation as we still can’t get the two showers done with what we have. I just wish my initial request to go bigger and why would have been heard. This company is solid, and I recommend them.

Details: Yes, the location has an existing heater • Electric tankless • House

Benjamin Franklin Plumbing's reply

I am glad we got to speak with you about this, and we look forward to seeing you soon. Have an awesome day, and thank you for the review!

Water Heater Installation or Replacement

Laura B.

Aug 14, 2024

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Hired on Thumbtack

Nick was very nice and very professional. He was able identify the problem and fix the issue right away.

Details: Yes, repair is urgent • Clogging • House

Benjamin Franklin Plumbing's reply

Glad we could be of service! We will be sure to let Nick know about your wonderful review! Hope your day is awesome!

Plumbing Drain Repair

Tj H.

Jul 25, 2024

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Hired on Thumbtack

Great service. Came out within a few hours after my call. Technician was polite and professional.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • Toilet • House

Benjamin Franklin Plumbing's reply

It was our pleasure to assist you! Thank you for the review! Have a blessed day!

Plumbing Pipe Repair

Jeff O.

Jul 25, 2024

·

Hired on Thumbtack

Pulled the toilet and informed me the flange needed to be replaced because it was too high and the toilet was not sitting correctly on it. He fixed the flange to be flush with the floor. Quote was much more than I expected for the 2 toilets.

Details: 2 toilets • Municipal water (most common) • House

Benjamin Franklin Plumbing's reply

Thank you for your review! We understand that plumbing repairs can be expensive, and that is why we always give you options for needed repairs - the Good, Better, Best type of options - to better suit your financial considerations. We also back up our work with the best and longest warranty in the area, and that has real value! The simple truth is that we charge as the market we live in demands, no more, no less. Take care, and have a blessed and wonderful day!

Toilet Repair

Credentials

Background Check

Courtney Wilkinson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have a service fee for most service call issues, but do offer free estimates for larger repairs/replacements. We offer several types of discounts, such as: Military Discount, Senior Discount, and we have Special Coupons and Advertising usually available - Just ask, and we will be happy to apply one!
What is your typical process for working with a new customer?
We book over the phone with homeowners. We can also book by text or chat, which are available on our website.
What education and/or training do you have that relates to your work?
All of our plumbers are Licensed as the State of Texas requires, to include Continuing Education, Background Checks are conducted, and all are drug tested.

Benjamin Franklin Plumbing

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