FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a service fee for most service call issues, but do offer free estimates for larger repairs/replacements. We offer several types of discounts, such as: Military Discount, Senior Discount, and we have Special Coupons and Advertising usually available - Just ask, and we will be happy to apply one!
- What is your typical process for working with a new customer?
We book over the phone with homeowners. We can also book by text or chat, which are available on our website.
- What education and/or training do you have that relates to your work?
All of our plumbers are Licensed as the State of Texas requires, to include Continuing Education, Background Checks are conducted, and all are drug tested.