FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We charge based on the square footage of the project, starting from $6 per square foot for flake epoxy and $12 per square foot for metallic or marble finishes. We occasionally offer promotional discounts, especially for clients ready to sign the contract on the spot. There are no hidden fees, and we provide a detailed quote upfront, which includes labor, materials, and any necessary preparation.
- What is your typical process for working with a new customer?
We start by discussing your vision and specific needs for your space. I then provide a detailed quote, along with color and design options. After confirming details, we schedule a convenient installation date. Our process includes preparation (like grinding and filling), application of primer, base coats, design (if desired), and a durable top coat. I maintain communication throughout the project, ensuring you’re informed every step of the way. Most installations can be completed within a day, and we always ensure the work area is left spotless.
- What education and/or training do you have that relates to your work?
I’ve invested time in specialized courses and hands-on training to master the epoxy flooring techniques we use today. Additionally, I practice consistently, applying samples and staying updated on industry best practices. I also have comprehensive knowledge of various products, including polyaspartic top coats and specialized primers, ensuring we deliver high-quality, durable results.