FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on offering exceptional craftsmanship and top-tier service, unmatched in quality and attention to detail. Our pricing reflects this commitment. While we are not the cheapest provider, we deliver extraordinary value by ensuring every job is done right the first time. • Residential Projects: Personally handled by me, Travis, the owner of TJK Security & Automation, ensuring top-quality results. • Transparency: We clean as we go, leave no mess behind, and guarantee the highest level of professionalism. • Reputation: With over 40 five-star Google reviews, you can trust that your project will meet and exceed expectations.
- What is your typical process for working with a new customer?
Our process begins with a quick phone consultation to discuss your project in detail and arrange a time for an in-person meeting. During this meeting, we thoroughly review your expectations and requirements, identify potential challenges, and propose tailored solutions. We then provide a comprehensive list of options and pricing, followed by a detailed written estimate to ensure full transparency. This meticulous process is designed to prioritize your satisfaction from the very beginning.time to meet. During this meeting we will go over customer expectations and requirements, as well as address any issues foreseen beforehand. Next go over options and pricing and follow up with a DETAILED estimate.
- What education and/or training do you have that relates to your work?
I bring over 20 years of hands-on technical training and experience in: • Electronics, alarms, audio, and video systems • Working with high-end businesses, delivering tailored solutions to complex problems • Serving in both technical and customer-facing roles, which has honed my ability to meet and exceed customer expectations. This extensive background ensures your project is managed with expertise and precision.