FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fixed pricing for our services, which ensures transparency and helps you budget effectively. However, the exact cost can vary depending on the complexity and scope of your project. We provide detailed quotes after an initial consultation to understand your specific needs. For long-term projects or repeat clients, we may offer discounted rates.
- What is your typical process for working with a new customer?
Our process typically involves these steps: Initial consultation: We discuss your needs and objectives via phone call or email, ensuring we fully understand your requirements. Proposal: We provide a detailed proposal outlining our approach and pricing. Legal agreements: We sign a Non-Disclosure Agreement (NDA) to ensure your information remains confidential, followed by a comprehensive service agreement. Project kickoff: We begin with a comprehensive briefing session. Ongoing communication: Regular updates and check-ins throughout the project. Project completion: Final delivery of services and a debrief session. Follow-up: We touch base after completion to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team brings together a wealth of expertise and credentials that span multiple disciplines and industries. We pride ourselves on our diverse backgrounds, which allow us to tackle a wide range of writing projects with in-depth knowledge and insight: Advanced Degrees: Our writers hold master's and doctoral degrees in fields such as Engineering, Life Sciences, Business Administration, and Communications. This academic rigor ensures we can handle complex, technical content across various sectors. Industry Experience: Team members have hands-on experience in sectors including aerospace, healthcare, information technology, and environmental sciences. This practical knowledge translates into accurate, informed writing that resonates with industry-specific audiences. Specialized Writing Training: We've invested in advanced training for technical writing, grant writing, and proposal development. This includes certifications from recognized institutions and ongoing professional development to stay current with best practices. Mediation Certification: Our mediation experts are certified and listed with relevant state associations, adding a unique dimension to our conflict resolution and negotiation-related writing services. Government Contracting Expertise: Several team members have backgrounds in government agencies and defense contractors, providing insider knowledge for crafting compelling government proposals. Our team has successfully secured over $5 million worth of government contracts and grants for our clients. Grant Writing Success: Our grant writers have secured millions in funding across various sectors, including non-profits, research institutions, and educational organizations. Continuing Education: We're committed to ongoing learning. Team members regularly attend workshops, conferences, and courses to refine their skills and stay ahead of industry trends. This diverse expertise allows us to offer: Technical documentation for cutting-edge technologies Compelling grant proposals for research and community projects Winning government contract bids Clear, accessible medical and scientific writing Engaging content for aviation and aerospace industries Comprehensive environmental impact reports Persuasive business plans and white papers Our comprehensive skill set enables us to tackle a wide range of projects across various industries. Whether you need a deep dive into complex R&D concepts, a clear explanation of intricate medical procedures, or a compelling narrative for your innovative aerospace project, our team has the educational background and real-world experience to deliver outstanding results.