FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices shown are base prices. Please reach out for an accurate estimate and ask about our special offers.
- What is your typical process for working with a new customer?
We can give estimates for certain services over the phone, however in many cases we prefer to schedule an appointment to meet you at your home or business to assess the situation and provide an estimate. For pest control inspections, a trained inspector will: -ask you questions to learn more about your needs and concerns -confirm pest activity and identify which species are present, if necessary assess the extent of your problem -identify any factors unique to your home which are more attractive to pests -document any damage -answer any questions you might have about our techniques or services After the inspection, we will send you a recommended treatment plan. Once you have the opportunity to review our estimate and approve your next steps, we can schedule the first service call.
- What education and/or training do you have that relates to your work?
All of our pest technicians have been trained, tested and certified in all areas of integrated pest management (IPM) and go through continuous training.