Leander Piano & Guitar Lessons

Thank you for your review. We understand your frustration and regret that we did not give you a joyful experience. We take all feedback seriously, and we appreciate you expressing your experience. We apologize if our policy on prepayment made you uncomfortable. We offer prepayment options for several reasons including securing your preferred lesson time and instructor as well as managing our schedule. This should never feel like a pressure tactic, and we apologize that this was your experience. We are currently reviewing our approach to ensure all payment options are presented clearly and comfortably for our students. We also focus on the quality of instruction we provide. We regret to hear your son's perception of the instructor's patience and knowledge. We regret that we were unable to communicate with you on the phone or in person. We would appreciate the opportunity to discuss this further and learn more about this experience. We understand you feel the previous music school offered a more professional experience. Though we are sadden to hear that your son did not receive a positive experience, we are encouraged to hear that he will continue his musical journey and are here to help in anyway we can towards that goal. We value your feedback and hope to regain your trust. We would be happy to discuss your experience further and explore options to remedy this. Please feel free to contact us directly at 512-585-3518 or info@leanderacademy.com. Thank you, Leander Piano & Guitar Academy