FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Fair Pricing We believe in providing clear, competitive pricing with no hidden fees. Our quotes are straightforward, so you'll know exactly what you're paying before we begin. Pricing Factors Our prices vary depending on several factors to ensure you're only paying for what you need: > Room Size: Larger areas may cost more due to the time and resources needed. > Carpet Condition: Heavily stained or high-traffic areas may require extra cleaning treatments. Customized Estimates Each job each unique, so we provide customized estimates based on the specifics of your home or business. Contact us for a free, no obligation quote! Bundling Discounts (Only for Move Out Cleanings) For customers needing multiple services, such as tile and grout or carpet cleaning, we offer bundling discounts to help save on overall costs.
- What is your typical process for working with a new customer?
After a new customer reaches out via phone, email or online form, we schedule a quick consultation. During this call, we gather information about their needs, such as the areas they'd like cleaned, any specific concerns (like stans, odors, or pet hair), and the type of carpet or surfaces they have. This helps us provide and initial estimate and recommend the best cleaning options.
- What education and/or training do you have that relates to your work?
6 years of experience