FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thank you for considering Butler Grade, LLC for your event! Understanding our pricing is important, so you can make an informed decision. Here’s what you should know: Transparent Pricing: Our pricing is straightforward with no hidden costs. We believe in complete transparency, so you know exactly what you're paying for. Customizable Packages: We offer a variety of packages to suit different needs and budgets. From basic to premium options, each package is designed to provide value and quality. Base Rate: Our pricing typically includes a base rate, which covers the essentials like bartender services, basic equipment, and setup. Per Guest Pricing: For larger events, we often use a per guest pricing model. This helps in providing a more accurate estimate based on the size of your event. Drink Menu: The type of drinks you choose can affect the price. Specialty cocktails or premium spirits might be priced differently than standard options. Duration of Service: The length of time you need our services will also factor into the cost. We offer flexible timing but longer events will naturally incur a higher fee. Travel and Location: Depending on the location of your event, there may be additional travel fees, especially for venues outside our standard service area. Additional Services: If you require extra services like custom cocktail creation, additional bartenders, or special equipment, these will be included in the final quote. Deposit and Payment Terms: We usually require a deposit to secure your date, with the balance due prior to the event. Our payment terms will be clearly outlined in our agreement. Cancellation Policy: We understand that plans can change, so we have a fair cancellation policy in place, which will be detailed in our contract. We aim to provide exceptional value for the price and are happy to discuss your budget and how we can best meet your needs. Please feel free to reach out for a detailed quote tailored to your specific event!
- What is your typical process for working with a new customer?
Hello and thank you for considering our mobile bartending services for your upcoming event! Here's a quick rundown of how we'll work together to make your event a smashing success: First Contact: Once you get in touch with us through phone, email, or our website, we'll respond promptly to discuss your needs. Personal Consultation: We'll schedule a meeting, either in person or online, to talk about your event's specifics – the date, location, number of guests, and any special requests you might have. Customizing Your Experience: Based on our chat, I'll tailor our services to perfectly fit your event. This includes creating a unique cocktail menu and discussing any thematic elements you'd like at the bar. Clear Quotation and Agreement: I'll send you a detailed quote covering all our services. Once you're happy with everything, we'll finalize the details in a contract to ensure everything is clear and agreed upon. Preparation and Coordination: I'll start getting everything ready, from sourcing the best ingredients to prepping our equipment. I'll stay in touch to keep you updated every step of the way. Final Check-In: A few days before the event, I'll reach out to confirm all the final details and make any last-minute adjustments. Day of the Event: My team and I will be there on time, ready to set up and provide a seamless, professional service, ensuring your guests are well taken care of. Your Feedback Matters: After the event, I'd love to hear your thoughts on our service. Your feedback is invaluable and helps us continuously improve. I'm here to ensure that your event is memorable and enjoyable, with every detail tailored to your satisfaction. Looking forward to making your event extraordinary!
- What education and/or training do you have that relates to your work?
Hello! I'm glad you're interested in knowing more about my professional background and how it contributes to the exceptional service we provide at Butler Grade, LLC. Formal Education & Training: Mixologist: I have training in mixology, which is where I learned the art and science of cocktail creation. Bartending License: I am fully licensed, having completed a comprehensive bartending course covering everything from drink recipes to bar management. Continued Learning & Experience: Work Experience: Before starting my own business, I gained valuable experience working in various high-end bars and hospitality venues. This experience has honed my skills in customer service and event management. Workshops & Seminars: I regularly attend workshops and industry seminars to stay updated with the latest trends in mixology and customer experience. Skills & Expertise: Crafting Signature Cocktails: My education has equipped me with the skills to create unique and delightful cocktails, ensuring each drink is a work of art. Event Customization: I've learned to tailor services to meet the specific needs of different events, ensuring a personalized and memorable experience for clients and their guests. Team Training: I also train my team in advanced bartending techniques and customer service, ensuring our staff is knowledgeable, friendly, and professional. This blend of formal education, hands-on experience, and a commitment to ongoing learning means that when you choose Butler Grade, LLC, you're choosing a service that's backed by knowledge, passion, and a dedication to quality. We're here to bring that expertise to your event and make it a memorable one!