FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Explore our range of services, each tailored to meet your needs with corresponding fees. Take advantage of cost savings with our prepaid service discounts. We're here to provide quality solutions that align with your budget. Discover the perfect service package for you!
- What is your typical process for working with a new customer?
Here's how we make it easy for you: Initial Contact with Customer Service: Start by chatting with our top-notch customer service representatives. They're highly trained to gather all the essential details about your project, ensuring we're on the same page from the get-go. Onsite Meeting and Consultation: Following the initial chat, we usually set up an appointment for an onsite meeting and consultation with our estimation department. This step allows us to understand the intricacies of your project better. Tailored Proposal Creation: After the onsite consultation, our skilled estimator works their magic. They create a customized proposal tailored to your project and specific needs. This proposal is then submitted to you for review and acceptance.
- What education and/or training do you have that relates to your work?
Our Irrigation technicians are proudly licensed by the great state of Texas, and they're not just stopping there. They make it a point to clock in several hours of top-notch continuing education every year in the irrigation realm to keep that license shining. Your satisfaction is our priority, and staying updated ensures we've got all the know-how to meet your needs. Our Turf technicians proudly carry the official Texas stamp of approval – they're licensed and always in the know. They also they clock in several hours of continuing education each year specifically in the Lawn and Ornamental field. We want to make sure we're not just up to date with the latest trends and tech in the green scene but are armed with the knowledge to meet every client's unique needs.