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First Response Restoration of Katy
Cleanup and restoration services
Source of water damage
Location of water damage
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Why this pro?
This pro is known for prompt, professional, and thorough work, and customers say they're communicative and efficient; they handle mold inspection and removal, odor control, and water damage cleanup and restoration projects. They've been in business for 3 years.
Summarized from the pro's profile. Review their profile for the latest.
About
First Response Restoration of Katy is your trusted 24/7 emergency restoration specialist, dedicated to rapid, expert response for water damage, flood restoration, mold remediation, and biohazard cleanup. We understand that swift action is crucial when emergencies arise—whether due to water leaks, pipe bursts, fire damage, or mold infestations. Our experienced professionals are available around the clock, ready to immediately assess the situation and start restoring your property promptly and efficiently.
Our extensive range of services includes water damage restoration, flood cleanup, mold remediation, and biohazard cleaning, each handled with precision and advanced, state-of-the-art equipment. Every technician on our team undergoes rigorous training, continuously updating their expertise to adhere to the latest industry standards and techniques, ensuring top-quality restoration outcomes.
At First Response Restoration, we don't just repair physical damage—we prioritize the well-being of our customers. Our compassionate team provides clear, consistent communication throughout the restoration process and collaborates closely with insurance providers, simplifying the claims process to minimize your stress.
Established in 2022, First Response Restoration is built upon the extensive experience and dedication of owner David Taylor. With a rich background in construction as a general contractor and restoration consultant, David’s passion and commitment drive our mission to deliver outstanding results and unmatched customer satisfaction. From our inception, excellence and integrity have been the cornerstones of our success, establishing us as a reliable and trusted restoration provider in Katy and beyond.
Overview
Hired 1 time
Background checked
10 employees
4 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Social media
Services offered
Cleanup and restoration services
Moisture damage assessment
Area restoration
Water extraction
Dry and dehumidify
Projects and media
Projects and media
Reviews
Exceptional 5.0
9 reviews
5
100%
4
0%
3
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1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rachel B.
Nov 16, 2023
•
From Google
Exceptional service from First Response Restoration. They promptly addressed our water damage issue with professionalism and thoroughness. The team was efficient, communicative, and restored our home to its original state. Highly recommend their expertise for any restoration needs.
First Response Restoration of Katy's reply
We thank you very much, and it was a pleasure working with you.
laudicia M.
Nov 17, 2023
•
From Google
I want to take a moment and thank David and his team for helping our family when we was desperate for help.Our room in the laundry flooded and we was out of town .Came home to a disaster.Called Davids team , very professional and fast response as their company name . I was overwhelmed by the damage in the house but they did such a wonderful job as if it was there own house . Highly recommend them and the crew . Fast work , made the process at ease , hard working and we will use them or recommend them in the future and tell everyone if they in need. Thanks again David
First Response Restoration of Katy's reply
Thank you for taking the time to express your gratitude towards David and his team for their exceptional assistance during your moment of need. We understand how overwhelming it can be to come home to a disaster like a flooded room, especially when you're out of town. However, it's heartening to hear that David's team responded promptly and professionally, living up to their company's name.
We're glad to hear that they did such a fantastic job, treating your home as if it were their own. Their fast work and attention to detail must have greatly eased the process for you during such a challenging time. We appreciate you recommending them and mentioning that their hard work did not go unnoticed.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for sharing your positive experience with us!
Best regards,
First Response Restoration
Kara M.
Jun 25, 2023
•
From Google
We called first response when our sump pump failed and flooded our 1500 sq.ft. basement. My daughter and I basically had our own apartment down there. Dave and his tean came to our rescue within a few hours even though they had many other projects going on, because of the abnormal amounts of rain in the area. The whole basement had to be packed up or thrown out. The team did all of the packing for us including closets. They then had to basically gut the basement to insure that there was no hazardous mold growing. All of this was done within a week including the dry out time. The crew was friendly, respectable, and very hard working.I would recommend first response to my family and friends for any thing having to do with fire or flooding. I can not say enough good things about them.
Emilia L.
Oct 7, 2023
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From Google
During times of emergencies and disasters the sharks usually come outso it was such a relief to find this person who was honest, helpful, and went above and beyond in helping us recover from the recent flooding.Dave, one of the owners kept me informed throughout. His guys went over and beyond the typical work to help us in a rough time.Thank you!!
First Response Restoration of Katy's reply
We appreciate the review. We strongly believe that communication is key, and we are proud of the work that we do. Thank you so very much.
Korie H.
Sep 22, 2023
•
From Google
I hired these guys with damage that we had from hurricane Idalia. responded very quickly and offer a very professional service. I highly recommend them to anybody that has experienced a situation like mine. Great crew and very knowledgeable.
First Response Restoration of Katy's reply
Dear Korie,
Thank you so much for taking the time to write such a wonderful review about our service. We are thrilled to hear that you had a positive experience and that our service met your expectations.
At First Response Restoration, our main goal is to ensure customer satisfaction, and your review serves as a testament to our dedication. We are committed to providing the best possible experience to each and every one of our valued customers, and your feedback motivates us to continue striving for excellence.
Once again, we sincerely thank you for your positive review and for choosing our service. We look forward to serving you again in the future and providing you with even better experiences.
Warm regards,
Credentials
Background Check
David Taylor