FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the size and condition of your home, as well as the services you choose. We guarantee high-quality work at an affordable cost. There are no hidden fees — you will know the final price in advance. We also offer discounts for regular customers and for booking recurring cleanings
- What is your typical process for working with a new customer?
First, we discuss the client’s needs and expectations to understand what type of cleaning is required. Then we agree on the time and date of the cleaning and confirm all details, including the cost. On the day of the cleaning, our team arrives on time, provides all the necessary materials and tools, and completes the job with attention to detail. After the cleaning, we ensure everything is done to a high standard and that the client is satisfied. We are always ready to answer questions and consider suggestions for future cleanings.
- What education and/or training do you have that relates to your work?
Our cleaners undergo thorough training to ensure a high standard of service. We teach them how to properly use professional equipment and safe, eco-friendly cleaning products. They learn effective cleaning techniques for different surfaces and materials to avoid damaging the client’s property. We also train them to maintain attention to detail, confidentiality, and professionalism while working in clients’ homes and offices. Each cleaner undergoes a quality check before starting work to meet our standards.