FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing at Cousin Construction & Home Improvements LLC is competitive and transparent. We provide detailed estimates upfront to ensure customers understand the cost breakdown for their project. While our rates reflect the quality of work and craftsmanship we deliver, we also strive to offer value. Discounts may be available for repeat customers or larger projects, and we work to accommodate budgets without compromising on quality. Any additional fees, if applicable, will always be discussed in advance so there are no surprises.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer at Cousin Construction & Home Improvements LLC begins with an initial consultation. During this stage, we listen carefully to the client's needs, vision, and priorities, ensuring we fully understand the scope of the project. Next, we provide expert advice and recommendations tailored to their goals, along with a detailed plan and transparent cost estimate. Once the plan is approved, we schedule the work and begin the project, maintaining consistent communication and updates throughout. Our goal is to deliver high-quality results while ensuring the experience is smooth and stress-free for our customers.
- What education and/or training do you have that relates to your work?
Education and training in construction and home improvements began with hands-on experience as an apprentice at a local hospital in 1997, where he learned a variety of trades and developed a strong foundation in the industry. This on-the-job training allowed him to gain practical skills and a deep understanding of the field. Over the years, he his continued to enhance his expertise through real-world experience, working on a wide range of projects that have refined our craftsmanship and broadened our knowledge. This combination of extensive training and decades of hands-on work enables Cousin Construction & Home Improvements LLC to deliver exceptional results tailored to each client's needs.