FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer the best price in the market and fair payment rates. There are no hidden fees; you will know every small detail of the quote, and everything is itemized in the invoice. Our quotes do not include moving services.
- What is your typical process for working with a new customer?
When we receive the order, our team will answer your questions and call you within a few minutes. Once we get the customer's confirmation on the quote and availability, our most skilled technicians will be notified and briefed, and they will arrive at the agreed location in the agreed timeframe.
- What education and/or training do you have that relates to your work?
Everyone in our technician's team has standard background checks; they are professional, skilled, efficient, and respectful. They wear masks, gloves, and shoe covers, and they have been briefed to keep their physical distance in accordance with Covid-19 protocols