FAQs
- What is your typical process for working with a new customer?
In a call, after discussing the needs of our customers, we determine what needs to be done. Maintenance/Repair/ Free estimate The process is almost the same as our existing customers other than collecting information such as name, email, address, etc., if we set an appointment with you. We are here for you during and after we leave your home. You can call us anytime if you need help. We have an emergency team ready for you after hours if needed.
- What education and/or training do you have that relates to your work?
We are a licensed and insured HVAC contractor. You can find our info on the TDLR website. Our technicians train with Goodman/Lennox/Trane/Rheem and other companies to provide quality and professional service for most brands and models. We also train our technicians in our facilities and educate them on what's new in the HVAC industry and indoor air quality so they can offer you the best materials to save energy and money.
- What types of customers have you worked with?
We worked with all type of customers. If you need/want and can't afford a job we will try to help you and make it work for you.