FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, reflecting the quality and expertise of our services. We offer fair rates for all our tree care services, and we're always upfront about any applicable discounts or fees. Additionally, we strive to provide value for our customers by delivering top-notch service that exceeds expectations.
- What is your typical process for working with a new customer?
Our typical process begins with scheduling a complimentary consultation with one of our ISA certified arborists. During this meeting, we'll discuss your specific needs and assess the condition of your trees. Following the consultation, we'll provide you with a detailed proposal outlining the recommended work and pricing. This ensures transparency and allows you to make informed decisions about your tree care needs.
- What education and/or training do you have that relates to your work?
We hold certifications as arborists from the International Society of Arboriculture (ISA), ensuring that our expertise meets industry standards. Additionally, our climbers are trained in rope access techniques, enhancing safety during tree work. They also undergo training in air rescue and other relevant areas to further ensure the highest level of safety and proficiency in our operations.