FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our commitment to providing full-service solutions for both products and services, ensuring a seamless remodeling experience with a true white glove approach. We proudly offer discounts for Veterans, Seniors, essential workers, and seasonal promotions to make our services accessible. Plus, we show our appreciation for referrals by paying YOU $250.00 for each person you refer who signs a contract!
- What is your typical process for working with a new customer?
Our process begins with an initial call to schedule an appointment. Within 24 hours, either a salesperson or the owner will contact you to discuss your project in more detail. Next, we provide a quick and simple quiz to help us craft a solution tailored to your vision. Following this, we conduct a free consultation, provide an estimate, and schedule the official measurements. Once the contract is signed, we proceed with a design consultation where we take precise measurements and help you make your selections. After finalizing the design, we order the necessary materials. To minimize any inconvenience, we ensure all materials are received before scheduling your project kickoff—also known as DEMO DAY! This approach ensures a smooth and efficient experience, from start to finish
- What education and/or training do you have that relates to your work?
We are LEAD certified, and Julio (Owner) has many years of both commercial and residential education and service. Lisa is part of the NARI (National Association of the Remodeling Industry) as well as NKBA (National Kitchen and Bath Association).