FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most diagnostic jobs are $50 to $75; double that if a complete re-image is necessary.
- What is your typical process for working with a new customer?
Learn what hardware and software the client prefers; make suggestions to improve it for a reasonable price.
- What education and/or training do you have that relates to your work?
Have CompTIA A+, and am constantly updating my knowledge by refurbishing PCs and testing software packages. In addition, I take online courses and have data on most major software if you require any how-to information. Have been trained in networking by ComPath, Inc, an early provider of broadband over cable services.