FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for individual returns is based on the Forms & Schedules used. Unusually complex returns may also require hourly billing. Billing for corporate matters is usually on an hourly basis. I don't believe in "nickle and dime" charges, such as extra charges for phone calls and copies and faxing. This is all included in my work rates.
- What is your typical process for working with a new customer?
Once you agree to have me work on your case, I will email our Client Info forms to you. If we are not going to meet in person, you may send me your documents via Secure Web Portal or via Secure Fax. Email is not recommended for security purposes. I respond to all submissions within 1 business day.
- What education and/or training do you have that relates to your work?
I hold a certificate in accounting, I have an Associate's degree in accounting, and I have 2 other college degrees, including an Masters in Business Administration (MBA). I have been licensed as an expert in Federal Taxation by the US Treasury (IRS) and have the Enrolled Agent (EA) designation for more than 20 years. Please visit NAEA.ORG for more detailed information of how an EA can help you. (Note: I am not a member of the organization)