Dynamic Xpress Movers

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Introduction

Dynamic Xpress movers is a family owned and operated business. We specialize in customer service by providing quality service at an affordable price. We offer full service pack and move, auto transportation, along with all your other relocation needs. We would like to extend our knowledge of relocation to our customers.

Overview

Hired 176 times

Background checked

License verified

6 employees

12 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, and Zelle.

Social media

Facebook

Projects and media

19 photos

Projects and media

19 photos

Reviews

Customers rated this pro highly for work quality, punctuality, and responsiveness.

Very good 4.6

133 reviews

80%

12%

Read reviews that mention:

Candy T.

Sep 3, 2019

Hired on Thumbtack

The two gentlemen that moved my belongings were focused on their tast & did it swiftly. The took the time & showed care for my stuff. The were very friendly & courteous.

Details: 5 large items • 26-50 small items • Bed frame • Mattress • 21-50 miles • No flights of stairs • Furniture assembly

Furniture Delivery

Ryan c.

Dec 26, 2018

Hired on Thumbtack

Pros- - Quoting process was easy and straight forward. They even offered extra wardrobe boxes without charge to get the business from another company who were offering the same. - Arrived on time and worked efficiently. Cons- -Might be dumb, but I try to introduce myself and was met with no interest- I just figured they wanted to get started so no big deal, but after speaking with Tony on the phone today I can see he is not a very pleasant person to deal with. -I had many broken items that were heavily wrapped, just glasses and whatnot that are replaceable so no big deal. I am missing 2 pairs of brand new jeans that cost over $100 each, and in my Thumbtack conversation I also noted that in no way did I think theft whatsoever, I just could not find them- My exact response to him - "I am missing 2 pairs of $100/each blue jeans that I had just bought (Have the receipt from the 11th) that still had the tags on them. I have looked everywhere for the the blue jeans, and I am not accusing of theft, they are just missing." I was just hoping he may have remembered putting them somewhere else as the closet was full. Simple honest question. -His response "none of my worker steal, so please stop the accusations" -Also on the move, they damaged my $500 night stand, the scratch was so deep it went through the stretch wrap. He accused me of scratching this because I am bringing this up two weeks after the move. His response on Thumbtack "all your item where padded and shrink wrapped, and there was no scratch on the night side, if there was a scratch on a night, why are you just reaching out to me know after 2 weeks." He also claimed the house was full and there was nowhere to put things which I do not disagree with on some parts, but the hallway leading to the bedroom was wide open and the bedroom this went into to was COMPLETELY empty of anything, so that made no sense as well. But yes, I took a hacksaw too it because I am going to damage my own property that I saved up for. Ridiculous. -Also damaged and scratched beyond repair was my $2000 coffee table from Restoration Hardware. I know it is very heavy, but it's also because it is real wood and not cheap. Whatever on that too, I must have done it because I so hate my furniture that I paid very good money for. - The day after the move they asked for a review via Thumbtack, so I let them know I was still unpacking and sent a picture of the table, which he says he never received although I have the email. - It's Christmas, I am still unpacking and finding things, arranging the home, moving boxes- the typical moving into a new home things people do to get settled in on TOP of preparing for Christmas...and I also have a freaking job working 12-14 hours a day where I do not have time to be on the internet- So yes, it took me two weeks to ask for some kind of tiny refund of some sort on a $600 move a mile down the road plus a $100 tip. I had the rating at 3 stars but I also did as he asked and gave him a call to talk about this. I was met with hostility, a VERY unpleasant attitude and idiotic accusations, so I ended up just hanging up the phone as I did not care whatsoever to argue with someone who was so intent on blame shifting- therefore I dropped down to 1 star due to that conversation of accusations from him "I did this, I did that, we did not do anything you are saying. No we will not refund anything because you are lying". Just had to smh. VERY unpleasant attitude not willing to even let me talk. Not at all what I was expecting from a "professional" company with many moves. I should have gone with A1 Movers per advice of others. That gentleman was very nice on the phone and did not seem to have this kind of attitude, and I know of others who have had a positive experience using them from the complex I moved from. Lesson learned, glad I do not have to move again soon and very glad all of my cellular alarms are installed as I do not trust this company nor the people there at all. Use at your own risk. I will be filing a claim and reporting this to Thumbtack as well. If this is the kind of attitude that they want to promote then I will no longer use this site. Not really a big deal. He can respond to this as he pleases, and I am very interested to see his reply as we were unable to finish our "conversation" on the phone due to the rudeness and hilarious accusations on his part.

Details: 2 bedroom home • Apartment • Less than 5 miles • Furniture assembly and disassembly • Equipment moving • 11 - 20 boxes • Yes, the mover will move items up/down stairs • No, the move is on the ground floor

Local Moving (under 50 miles)

Uriel F.

May 25, 2017

Hired on Thumbtack

Quoting process was quite simple and straight forward but unfortunately services rendered did not match the reviews and photo's posted on their website and thumbtack page. From Dyanmic Xpress: "Included in the price quoted is labor/loading/unloading/disassembly and re-assembly/ Padding and shrink wrapping." The only thing that has been shrink wrapped was the dresser. Everything else was loaded on the truck as is and as a result my things are getting damaged and scratched. My box springs for my mattress is now punctured and scratched in a spot in a width of 1-1-1/2", I have a photo to provide so you can see. When Annie( the point of contact for the move) told the movers about it she was told "it's just the box spring." This box spring is brand new and had no scuffs, scratches, indentations etc. If this had been wrapped or handled correctly this would not of happened. My 3 pc leather sectional was also not wrapped and just loaded and is now torn in 2 spots on the back end and is visibly scratched in large 1" scuffs across the entire width of the front side of the couches. This also would not of happened if the furniture was padded or shrink wrapped. Because things are unwrapped I asked Annie to watch the moving to make sure nothing else got damaged and she was told " ma'am why are you following us around like we don't know what we're doing? Just go sit down and relax and let us do our job." I've got to say that we did not receive 5 star reviewed service that is advertised and are being met with unpleasant attitudes from the workers... and company representatives. I called the company rep Tony with the complaints listed above and was met with hostility and told that the damages were incurred because "the couches are heavy." When I asked why the damaged items were not wrapped and why the proper loading and unloading tools were not used I was again told that "the couches are heavy" and "we are not robots". Overall very dissatisfied with the service and way the entire situation was handled. I'll be filing a claim with thumbtack and will not be using them again in the future.

Dynamic Xpress Movers's reply

Thanks for the review, we are sorry the move didn't go very well, but we will strive hard to improve on our mistakes the next time. Thank you. Dynamic Xpress Movers.

Furniture Moving and Heavy Lifting

Eugene C.

Apr 21, 2017

Hired on Thumbtack

I searched the internet for the "best movers" in Houston. Five names came up. I called and left messages for two. Within the hour Tony called me back and with very short notice confirmed he could do the job; moving; the contents of a 3-bedroom house from a jam-packed storage facility to a house in the Heights. Tony and his 2-man crew showed up early and ready to work. The were careful, friendly and professional and even let me help. The storage was packed floor to ceiling and I had underestimated the amount of stuff to move so they had to make 2 trips but did so without complaint. I had a couple of pizzas delivered and the crew took 15 min to eat and got right back to work. They safely handled many precious, breakable items and ended up working late to get the job done. After all that Tony gave me a 10% discount for my grey hair. End of the day we were all tired but job done and very well done. Thank you Tony and Dynamic Xpress Movers!

Local Moving (under 50 miles)

Garry L.

Sep 9, 2024

Hired on Thumbtack

They showed up early and got right to work. We got everything moved in a reasonable amount of time and I have no issues using them again to move.

Details: Just a few things • 21 - 30 miles • Equipment moving • Load flat; no stairs or elevator • Unload flat; no stairs or elevator

Local Moving (under 50 miles)

Credentials

License

License Type: Mover (TX)

Background Check

Anthony Suberu

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
2 men crew $95/hr minimum of 3hrs plus $90 trip charge 3 men crew $120/hr minimum of 3hrs plus $90 trip charge Insured Load/unload trucks Packing from A to Z 7 days a week Also offer Pick and delivery Same day services Military and senior discount

Dynamic Xpress Movers

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