FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Liberty Waste Pros, we strive to provide transparent, competitive, and fair pricing for all of our services. Here are a few key points to know about our pricing: All-Inclusive Quotes: Our quotes include labor, materials (if applicable), and cleanup to ensure no hidden fees or surprises. Seasonal Adjustments: Pricing may vary slightly based on seasonal demand, but we always aim to provide value and remain competitive. Custom Discounts: We occasionally offer discounts for repeat clients, referrals, or bundled services, depending on the scope of the project. Free Add-Ons: For larger projects, we may include free consultations or additional minor services to enhance your experience. Flexibility: We work with clients to tailor services to their needs and budgets without compromising quality.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is designed to ensure clear communication, efficient planning, and high-quality results. Here’s what you can expect: Initial Contact and Consultation: We start by discussing your project needs, goals, and any specific details or challenges. This can be done via phone, email, or in-person if needed. Assessment and Quote: After understanding the scope of your project, we provide a transparent, detailed quote that includes labor, materials (if applicable), and any additional services. Scheduling: Once the quote is approved, we’ll work with you to schedule a convenient time to begin the project. Preparation: We take care of any necessary preparation, such as protecting furniture, floors, or surrounding areas, to ensure your space is handled with care. Project Execution: Our team completes the work with precision and attention to detail, keeping you informed throughout the process to ensure your satisfaction. Final Walkthrough and Cleanup: After the project is completed, we’ll do a final walkthrough with you to ensure everything meets your expectations. We also clean up thoroughly, leaving your space neat and tidy. Follow-Up: We follow up to ensure you’re completely satisfied with the work and address any additional questions or needs.
- What education and/or training do you have that relates to your work?
At Liberty Waste Pros, we bring a combination of formal education, industry-specific training, and hands-on experience to deliver high-quality services. Here’s what sets us apart: Relevant Education: Our team members have backgrounds in engineering, construction, and project management, equipping us with the technical knowledge required for detailed and efficient work. Industry-Specific Training: We’ve completed specialized training in areas such as: Painting and Finishing Techniques: Ensuring professional-grade results for all interior and exterior projects. Furniture Assembly: Expertise in assembling various types of furniture, from basic pieces to complex builds. Fence and Landscaping Work: Understanding structural reinforcement, material handling, and outdoor maintenance. Hands-On Experience: We’ve accumulated years of experience working on residential and commercial projects, giving us the ability to adapt to unique challenges and provide creative solutions. Commitment to Continuous Learning: We stay updated on industry best practices, new materials, and efficient techniques to ensure our work consistently meets the highest standards. This combination of education, training, and experience allows us to deliver exceptional results while prioritizing customer satisfaction.