FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our price is based on the service we provide and the amount of cleaners we assigned for the work. Besides, we specialized in our water based cleaning methods, as we use 'HYLA', the most expensive vacuum cleaner in the market to trap the dust, allergens, pet hair in the air.
- What is your typical process for working with a new customer?
The first step is discussing details about your cleaning needs before the work. Our team always use basic checklist to follow for every house. However, we customize the checklist based on your cleaning needs. After the cleanup, we make sure to sanitize the doorknobs and handlers to eliminate contamination and safety.
- What education and/or training do you have that relates to your work?
The manager took a training about standards of cleanliness from Intercontinental hotels, which passes to all our team.