FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our quality craftsmanship, premium materials, and personalized service. We typically focus on full remodeling projects, with budgets tailored to each client's vision, project scope, and design selections. We offer detailed estimates after an on-site consultation to ensure transparency—no hidden fees. Special promotions or seasonal offers may apply to larger projects — feel free to ask during your consultation!
- What is your typical process for working with a new customer?
1. Initial Contact: We schedule a complimentary on-site consultation to understand your needs, vision, and project goals. 2. Project Assessment: During the visit, we assess the site conditions, discuss design ideas, material preferences, and functional requirements. 3. Proposal & Design: We develop a detailed proposal, including the scope of work, timeline, and preliminary design concepts. 4. Agreement & Scheduling: Upon approval, we finalize the contract, confirm schedules, and order materials as needed. 5. Construction: We execute the project with meticulous attention to quality, communication, and cleanliness, keeping you updated throughout. 6. Final Walkthrough: Upon completion, we conduct a final walkthrough to ensure every detail meets your expectations.
- What education and/or training do you have that relates to your work?
Our team brings over 10 years of combined experience in residential construction, luxury remodeling, and custom home design. We have completed advanced training in structural repair, building codes, energy-efficient construction, and high-end finish installation. Our ongoing education includes staying updated on the latest trends in kitchen and bathroom design, sustainable materials, and smart home integration. We are fully licensed and insured and committed to delivering exceptional craftsmanship with professional project management on every job.