Garage Door Service Master

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Problem areas

Garage door material

Project type

Responds in about 25 min

Introduction

Garage Door Service Master is your trusted choice for garage door solutions in Houston. We offer a full range of services, including residential and commercial garage door repair, spring and cable repairs, automated gate installations, and off-track door repairs. With emergency services, regular maintenance, and a commitment to quality, we ensure smooth and secure door operation for all our Houston clients. Depend on us for fast, reliable service!"

Overview

Hired 90 times

46 similar jobs done near you

Background checked

5 employees

12 years in business

Business hours

Sun8:00 am - 5:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Specialties

Project type

,

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

64 reviews

5

98%

4

0%

3

0%

2

2%

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Read reviews that mention:

Thumbtack Customer

Aug 15, 2024

·

From Google

Got amazing service,also were very attentive.If you looking for garage door company , thats them for sure .High recommended!!

Mitesh P.

Oct 9, 2023

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Hired on Thumbtack

Not only was the work done professionally but they also provided tips on maintenance to keep the garage longevity healthy and working well. Definitely recommend!

Details: Repair • Track or rollers • Wood • Home

Garage Door Repair

Mark H.

Dec 6, 2024

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Hired on Thumbtack

As a small business owner, I understand that customer service is crucial to long-term success. The way you treat your customers directly impacts repeat business, which is the lifeblood of many companies. In my experience, putting profits over people is a strategy that ultimately fails. I was deeply disappointed with my recent experience regarding a garage door issue. After troubleshooting several times on my own, I called for a technician. When he arrived, I explained what I’d tried, and it was clear my attempts had not resolved the problem. The technician made an adjustment, and the motor immediately responded. When I asked if the motor had moved, he informed me that the repair would cost $200. I was taken aback and questioned the charge. He explained that it was a mandatory service fee, which had not been discussed previously. Given that the fix was simple and would take less than five minutes, I was frustrated by the cost, especially since I knew what needed to be done. When I asked if he could reconsider the charge, he insisted that he had no flexibility and that the fee was non-negotiable. At that point, I could have easily declined the service, as I had other service providers scheduled for later that evening. This would have resulted in a lost sale for the company. However, due to my tight schedule, I was unable to continue negotiating and had to leave for a business appointment. As a fellow business owner, I understand that time is money, but I also believe in valuing customer relationships. Unfortunately, this experience has left a lasting impression. I will not be doing business with this company again, nor will I be recommending them to my extensive network. It’s a shame, because excellent customer service can create loyal, long-term clients. A focus on short-term gains at the expense of customer satisfaction often backfires.

Details: Repair • Motor opener • Vinyl • Home

Garage Door Repair

Roberto L.

Jul 1, 2023

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Hired on Thumbtack

Changed the motor and adjusted the garage door. He was profesional, good interpersonal relations skills, and general good work.

Details: Repair • Track or rollers • Door or panels • Aluminum • Home

Garage Door Repair

Carl J.

May 28, 2023

·

Hired on Thumbtack

Incredible. Sunday night, Holiday weekend. 9pm. I send out the message. These guys are the real deal. The technician that came had 5 years experience and got the job done at a competitive price in less than an hour and serviced the door while he was on site. I cannot recommend this company enough. THANK YOU GARAGE DOOR SERVICE MASTER.

Details: Repair • Track or rollers • Aluminum • Home