FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that at 1st Choice Garage Doors, we prioritize affordability without compromising on quality. We offer competitive pricing and often have special discounts available. Our transparent approach ensures no hidden fees, providing peace of mind with every service.
- What is your typical process for working with a new customer?
Initial Contact: When you reach out to us, whether by phone or through our website, we'll gather basic information about your garage door needs and schedule a convenient time for a consultation. Consultation: We'll visit your location at the appointed time to assess your garage door situation. Our technician will discuss options based on your preferences, budget, and the specific requirements of your property. Proposal: Following the consultation, we'll provide you with a detailed proposal outlining our recommended solutions, including costs and timelines. We're transparent about our pricing and any applicable discounts or promotions. Scheduling: Once you approve the proposal, we'll schedule the installation or repair work at a time that works best for you. We strive to accommodate your schedule to minimize disruption. Installation/Repair: Our experienced technicians will arrive promptly on the scheduled day to perform the agreed-upon work. They work efficiently and with attention to detail, ensuring the job is done right the first time. Completion and Satisfaction: After completing the installation or repair, we'll walk you through the work done, ensuring you're satisfied with the results. We're committed to your complete satisfaction and are always available to address any questions or concerns. Follow-Up: We value long-term relationships with our customers. After the job is done, we may follow up to ensure everything is working perfectly and to address any additional needs you may have. Throughout the entire process, our goal is to provide exceptional service, clear communication, and reliable solutions tailored to your garage door needs.
- What education and/or training do you have that relates to your work?
Here at 1st Choice Garage Doors, we take training seriously. Our team undergoes rigorous in-house training to ensure they're experts in all aspects of garage door installation and repair. Combined with the best tools and equipment in the industry, we're equipped to deliver top-quality service and solutions that exceed your expectations.