FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers can count on my flexible pricing, which considers factors like the project's complexity, type of work, and materials required. This tailored approach ensures accurate quotes reflecting their specific needs. Moreover, my competitive rates often surpass those of higher-end competitors. I provide detailed estimates for transparency, considering the scope of work and materials, Enabling customers to grasp the value they receive.
- What is your typical process for working with a new customer?
My typical process for working with new customers starts with understanding their project needs. When a customer reaches out, I inquire about the details of their project and schedule a convenient time to visit the site. During this on-site consultation, I offer a free estimate while also providing expert insights and recommendations based on my years of experience in the construction trade. This allows customers to get a comprehensive understanding of the scope of work involved and the potential costs upfront. Following the initial consultation, I work closely with the customer to develop a detailed plan that aligns with their vision and budget. This involves discussing timelines, materials, and any specific requirements they may have. Throughout the project, I maintain open communication, keeping the customer informed every step of the way. Once the project is underway, I focus on delivering high-quality workmanship, paying attention to even the smallest details to ensure customer satisfaction. I strive to complete the project efficiently and within the agreed-upon timeline, minimizing disruptions to the customer's daily routine. After the work is completed, I conduct a final walkthrough with the customer to ensure their expectations have been met or exceeded. I am committed to providing exceptional service from start to finish, leaving customers with a space that not only meets their needs but also exceeds their expectations.
- What education and/or training do you have that relates to your work?
I embarked on my career in the early 2000s, starting from scratch with a major flooring corporation. Through hands-on experience, I quickly gained expertise in flooring installation, gradually expanding into roofing and other construction areas. Continuous learning and on-the-job training have been integral to my growth, keeping me updated on industry advancements. Today, I bring a wealth of knowledge and skills to every project, ensuring top-quality results and customer satisfaction.