FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is transparent and based on several factors, including the size of the space to be cleaned, the frequency of cleaning, any additional services required, and the specific cleaning requirements unique to their business. We provide customized quotes tailored to each customer's needs and budget, and we are always upfront about our pricing structure to ensure clarity and transparency. Additionally, we offer flexible pricing options and are open to discussing any budgetary constraints or special requests to accommodate our customers' needs.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer involves an initial consultation, site visit, proposal presentation, contract signing, onboarding process, and ongoing communication for quality assurance.
- What advice would you give a customer looking to hire a provider in your area of work?
When looking to hire a commercial cleaning provider, research multiple companies, ask for references, discuss pricing and contracts, verify insurance and compliance, and communicate expectations clearly. Trust your instincts and choose a company that aligns with your needs and values. Also make sure the job isn't just being subcontracted to someone else!