FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ATX Professional Tree Services, we understand that pricing is an important factor for our customers, and we strive to offer competitive rates for our tree trimming and removal services. However, we want to emphasize that this is not a bargain-hunting type of service. Tree removal and trimming are inherently dangerous jobs that require trained professionals who are skilled in risk mitigation to ensure the safety of our workers and, most importantly, the residents in the surrounding areas. Safety is our top priority, and we take every precaution necessary to protect everyone involved. This level of expertise and care comes with a cost, as we invest in the right equipment, training, and insurance to provide you with the highest quality service. That said, we pride ourselves on working with our customers to find reasonable and fair budgets that allow us to complete your projects correctly and safely. We believe that quality service doesn’t have to break the bank, and we’re committed to making sure your tree care needs are met without compromising on safety or professionalism. Thank you for understanding the importance of this work, and we look forward to partnering with you on your tree care projects!
- What is your typical process for working with a new customer?
At ATX Professional Tree Services, we believe that the safety and satisfaction of our customers are paramount, which is why we have a clear process in place when working with you on your tree removal project. The most important step is conducting an on-site assessment. This allows us to evaluate the specific conditions of your property and the tree in question, ensuring we fully understand the scope of the project and any potential dangers involved. We want to emphasize that providing an accurate price range or quote based solely on pictures is not feasible. There are numerous factors that can pose risks, such as nearby electrical lines, residential structures, and other obstacles that may not be visible in photographs. By seeing the project in person, we can assess these dangers and develop a comprehensive plan that prioritizes safety for both our team and the residents in the surrounding area. If you’re reaching out for a quote, we kindly ask that you understand the necessity of an on-site estimate. This step is non-negotiable, as it ensures we can provide you with an accurate price and a safe approach to your tree care needs. We appreciate your understanding and look forward to working together to keep your property safe and beautiful!
- What education and/or training do you have that relates to your work?
Our team has 25+ years in experience and expertise.