DW Surveillance Solutions

Top Pro

$125/service call

(waived if hired)

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Features wanted

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Responds in about 29 min

Introduction

Licensed and insured for $2,000,000 for any personal and property damage. Customer satisfaction is our #1 priority. Our team member are committed to providing high quality services at competitive prices. We are honest and fair. Give us a chance and we will earn your business. Over 3 years of experience. Services include: Installation of Surveillance Systems (Cameras, Recording Devices, Video Doorbells, Floodlight Cameras, and more. TV mounting Running network, cables and cable management Govee Pro programmable LED lights installed around the exterior of the house with different holiday modes and over 3000 different LED combinations that you can control from your These LED lights are programmable and have over 300 light combinations, permanent lighting fixture, multiple holiday modes for year-round options. We do a consultation and a walk-through with our customers to create a detailed plan so that we make sure that our customers needs are met. Se habla Español.

Overview

Current Top Pro

Hired 120 times

Serves Garland, TX

Background checked

3 employees

4 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Google Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Featured Projects

121 photos

Big multi-site, Install Cameras and surveillance s
Home Security and Alarms Install

Specialties

Features wanted

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

93 reviews

5

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Read reviews that mention:

Daniel T.

2 weeks ago

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Hired on Thumbtack

They installed and setup five PoE Reolink cameras that I purchased myself on Amazon. Four of the cameras needed to be ~20ft high and were not easy to get to. These guys were absolute professionals: they worked efficiently, did an excellent job and offered thoughtful solutions when we ran into problems. They are also just masters of their craft - you are not hiring an electrician that pretends to understand security cameras; you are hiring security camera experts. They anticipated issues with positioning the camera and arguably knew how to use/calibrate Reolink’s app and NAV better than the company’s own tech support. Would absolutely use them again.

Home Security and Alarms Install

Marvin V.

1 month ago

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Hired on Thumbtack

Derek and his team are very professional, kind, informative and competent. The work was done in a timely manner and although there were unforeseen challenges they were able to quickly diagnose and solve the problem. Job: Install Ethernet connections in office closet for server rack.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House

Wiring Installation

Chris W.

Dec 10, 2024

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Hired on Thumbtack

DW Surveillance Solutions was exactly what our home needed for network wiring! Derek responded to my initial request the same day and we scheduled a time for him and his team to wire my house with Cat6 cabling a few days later. They ran multiple runs to/from multiple rooms, including the garage and up/downstairs runs. I would definitely use DW Surveillance Solutions again and higher recommend them to anyone else needing ethernet wiring in preparation of fiber internet. Thank you Derek and DW Surveillance Solutions!

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House

Wiring Installation

Kyle W.

Nov 10, 2024

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Hired on Thumbtack

Derek and James are an excellent team to work with. After mapping out the project and taking me through the game plan they got to work installing cat6 cable throughout the house. In addition to this they hung my 75-inch tv to perfection. Will work with them again!

Details: Communications (telephone, cable, or internet) • Replace existing wiring • One or more rooms • House

Wiring Installation

Collin R.

Oct 25, 2024

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Hired on Thumbtack

Derek, James, and Riley did a fabulous job on my home networking job. Even when unexpected difficulties arose, they were always upbeat and hard working. All three are very personable and have the highest standards for their work. If I ever need similar services again, there is no doubt that they are the ones I will call.

Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • Townhouse

Wiring Installation

Credentials

Background Check

Derek Failor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We love referrals! Referrals play a critical role in growing our business. Refer a new customer for an installation, and receive $100 credit towards any service upon completion of the installation job. Refer a new customer for repairs, and receive on $60 credit towards any service upon completion of the repair job. Referral credits never expire, There is no limit for # of referrals. Referral credits are valid for services only. Thanks for spreading the word!
What is your typical process for working with a new customer?
We start with a phone call consultation to discuss the job and what needs to be done, etc. as well as in-person on site to provide a quote/estimate. Gathering necessary info to make sure we are able to deliver the desired outcome. Together, will come up with the right solution for every job we take on.
What education and/or training do you have that relates to your work?
Over 5 years experience with Systems and Networking. TOPS Certified I was a technical advisor for HikVision, a world leading surveillance equipment company for the DFW region.

DW Surveillance Solutions

FAQs

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