FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on offering very competitive pricing with no service fee for estimates within a 35-mile radius. Additionally, we provide several discounts to show our appreciation, including: Discounts for first-time customers Discounts for repeat customers Senior citizen discounts Military discounts With us, you’ll find quality in every detail. We never take shortcuts in materials or labor, ensuring the best results for your project.
- What is your typical process for working with a new customer?
From the very first phone call to the completion of the job, we prioritize excellent customer service and clear communication. We take pride in building strong, lasting relationships with our customers instead of focusing solely on transactions. Our process is focused on understanding your vision and ensuring you get exactly what you want, how you want it. We work closely with you every step of the way to ensure your satisfaction and to turn your dreams into reality. We are passionate about delivering high-quality results while making the experience as seamless and enjoyable as possible!
- What education and/or training do you have that relates to your work?
We bring over 25 years of formal training and hands-on experience to our work, combined with a commitment to continuing education to stay up-to-date with the constant changes in our field. We are fully licensed and certified across all trades, ensuring the highest standards of quality, professionalism, and craftsmanship. Additionally, we are proud to run a trade school where we train passionate individuals in the skills necessary to succeed in our industry. Our goal is to empower others to build successful careers and even launch their own businesses. We are a proud member of the Dallas Home Builders Association. Our dedication to education and safety training underscores our commitment to excellence in every project we undertake.