FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FIXIT Tradesman LLC, our pricing is transparent, fair, and based on the scope of work required for your specific project. We provide detailed written estimates outlining labor, materials, and any additional services so you know exactly what to expect—no hidden fees or surprise costs. We typically charge by the project rather than by the hour, which allows us to focus on quality and thoroughness rather than rushing the job. Some services may require an on-site consultation to provide an accurate quote, especially for more complex remodels or renovations. We occasionally offer seasonal discounts or package deals for larger projects. While we don’t price match, we do strive to deliver outstanding value through skilled craftsmanship, clear communication, and reliable service. A deposit is required to secure your project on our schedule, and we accept multiple forms of payment, including financing options to make the process fast and secure. We’ll always review pricing and expectations with you before any work begins.
- What is your typical process for working with a new customer?
At FIXIT Tradesman LLC, we believe that a clear, professional process is key to a successful project and a great customer experience. Here’s what you can expect when working with us: 1. Initial Contact & Consultation: After your inquiry, we’ll reach out to discuss your project goals, timeline, and budget. Depending on the project, we may schedule a free or low-cost on-site consultation to evaluate the space and gather accurate details. 2. Estimate & Scope of Work: Once we understand the full scope, we’ll provide a written estimate that outlines the work to be done, material needs, labor, and payment schedule. We’ll walk you through the estimate to ensure you understand every part of the process. 3. Project Scheduling & Deposit: If you choose to move forward, we’ll schedule your project and collect a deposit to secure your place on our calendar. 4. Execution & Communication: Our team shows up on time and ready to work. We maintain open communication throughout the project, keeping you updated on progress, any adjustments, and what to expect each day. 5. Final Walkthrough & Completion: Once the work is complete, we’ll walk through the project with you to ensure everything meets your expectations. We address any touch-ups or final details at this stage. 6. Payment & Follow-Up: The final payment is due upon project completion. We also remain available for questions or warranty-related concerns after the work is finished. We take pride in being reliable, professional, and easy to work with—our goal is to make the process smooth from start to finish.
- What education and/or training do you have that relates to your work?
At FIXIT Tradesman LLC, we bring over 20 years of hands-on experience in both residential and commercial construction. We’ve worked coast to coast—from steel construction projects in Southern California to residential single-family homes in New England—giving us a broad perspective on different building styles, codes, climates, and materials. Our background includes constructing apartment complexes, churches, duplexes, and custom homes from the ground up. We’ve managed large crews, coordinated multi-phase builds, and solved real-world challenges in the field—skills that can’t be learned in a classroom. While much of our knowledge comes from decades of experience, we also stay up to date with current building codes, materials, and modern techniques. This allows us to blend tried-and-true craftsmanship with today's best practices, delivering high-quality results you can trust.