FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FTX Move Out Cleaners, we offer transparent and competitive pricing for our cleaning services. Here are some key points to keep in mind: Base Pricing: Our rates are based on the size of the area to be cleaned, the number of rooms, and the type of cleaning required (e.g., standard, deep clean). Discounts: We offer discounts and special promotions throughout the year. Be sure to ask about any current deals when you book. No Hidden Fees: We believe in transparent pricing. You will receive a detailed quote before any work begins, and there will be no hidden fees. Additional Services: Optional services are available for an additional fee. These will be clearly outlined in your quote. Custom Quotes: Every home and cleaning job is unique. We provide personalized quotes to ensure you receive the best value for your specific needs. If you have any questions about our pricing or need a customized quote, please don’t hesitate to contact us. We're here to help!
- What is your typical process for working with a new customer?
At FTX Move Out Cleaners, we begin by gathering initial information through a brief consultation to understand your cleaning needs. We then provide a detailed and transparent quote, discussing any additional services and/or applicable discounts. Once the quote is approved, we schedule a convenient time and send a confirmation. On the service day, our professional team arrives on time, reviews the job requirements, and carries out the cleaning efficiently. After completing the job, we conduct a quality check and walk through the cleaned areas with you to ensure satisfaction. We follow up to confirm your satisfaction and discuss any ongoing cleaning needs. Our goal is to provide exceptional service and ensure your home shines.
- How did you get started doing this type of work?
FTX Move Out Cleaners was founded out of a passion for helping people maintain clean and healthy living spaces. As a veteran-owned business, we wanted to leverage that discipline, attention to detail, and commitment to excellence. Recognizing the need for reliable and thorough cleaning services, especially for move-out scenarios, we decided to start our own business. Our goal is to provide top-notch cleaning services that make moving out less stressful and ensure properties are left in pristine condition. Over time, we've grown our expertise and built a team dedicated to delivering outstanding results for our clients.