FTX Move-Out Cleaners

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Introduction

FTX Move-Out Cleaners specializes in move-outs, get readies and deep cleans! We are veteran and family owned, and show up judgment free. Our girls come ready to work and we always bring our own supplies so you don’t have to worry about a thing. (Did I mention we don’t charge extra for pet hair?) *now accepting bi-weekly and monthly clients! Our deep cleans include; complete kitchen cleans, including the inside of oven and all appliances, complete bathroom cleans, mopping, sweeping, vacuuming, dusting fans, vents, and light fixtures, scrubbing baseboards, getting your windows, blinds and sills spotless, and making sure all surfaces and wall decor is dusted and sanitized.

Overview

Current Top Pro

Hired 41 times

Background checked

6 employees

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, and Venmo.

Featured Projects

119 photos

Before and Afters
Floor Cleaning

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

18 reviews

5

89%

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11%

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Read reviews that mention:

Christy A.

1 month ago

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Hired on Thumbtack

My house looked absolutely amazing when they were done cleaning. They also steam cleaned the carpets and removed all the stains. They are worth every penny.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • Pets in home • Just once

FTX Move-Out Cleaners's reply

Hey Christy, Thank you so much for taking the time to leave us some feedback! We take great pride in providing top-notch service, and we're delighted that you found us worth every penny. If you ever need our services again, please don't hesitate to reach out. We would be more than happy to assist you! Best regards, FTX Move Out Cleaners

House Cleaning

Christian M.

Aug 3, 2024

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Hired on Thumbtack

⭐⭐⭐⭐⭐ FTX Move-Out Cleaners saved the day! I needed my house sparkling clean for a new tenant moving in the very next day, and they delivered beyond my expectations. Despite the tight deadline, their team was incredibly efficient and thorough. Every room was meticulously cleaned, from top to bottom, leaving no corner untouched. They were professional, prompt, and their attention to detail was exceptional. If you need a reliable cleaning service that works wonders, look no further than FTX Move-Out Cleaners!

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Window cleaning (interior) • Oven cleaning • Laundry • No pets in home • Just once

FTX Move-Out Cleaners's reply

Christian, Thank you so much for your amazing review! We're absolutely thrilled to hear that we could help you get your house ready for your new tenant. Meeting tight deadlines and exceeding expectations is what we strive for, and we're delighted that our team delivered just that. Your kind words about our efficiency, thoroughness, and attention to detail mean the world to us. We pride ourselves on being professional and reliable, and it’s fantastic to know that you experienced that firsthand. We truly appreciate your recommendation and are here for you whenever you need us again. Thank you for choosing FTX Move-Out Cleaners! Best regards, FTX Move Out Cleaners

House Cleaning

Tee P.

Jul 26, 2024

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Hired on Thumbtack

Though the woman who was assigned to my job was fabulous, I don’t think I would ever use this company again. One it was hard to find a way to verify that they were actually coming. they didn’t bother to call me to confirm or text me. secondly, they pulled the second cleaner assigned to my house to cover another job which meant instead of four or so hours I had to sit at an empty house,outside in the heat and humidity, for over nine hours. Maybe it could’ve been less, but the girls didn’t even tell me when they left.

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • Fridge cleaning • No pets in home • Just once

FTX Move-Out Cleaners's reply

Tee, Thank you for your feedback and for sharing your experience. We're pleased to hear that you found our cleaner to be fabulous, and I'm truly sorry for the inconveniences you faced. Regarding the communication issues, we strive to maintain consistent and reliable contact with our clients, and we regret that this was not your experience. We will review our communication processes to ensure clarity and reliability for all our customers. We also apologize for the delay caused by the unexpected absence of one of our cleaners. We understand how frustrating this situation must have been for you. Your patience during this time is greatly appreciated, and we are taking steps to ensure better contingency plans for such extraordinary situations in the future. Your feedback is invaluable to us as we continually strive to improve our services. As a gesture of our appreciation and to make amends for your experience, we would like to offer you a discount on your next cleaning service. Please feel free to reach out to us directly to arrange this. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Best regards, FTX Move Out Cleaners

House Cleaning

Gabrielle H.

3 days ago

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Hired on Thumbtack

Great work on a last minute job! The level of organization and cleaning that needed to be done was substantial and it was taken care of so fast and efficiently.

Details: 1 bedroom • 1 bathroom • Deep cleaning • Fridge cleaning • Laundry • Oven cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Kaylon S.

3 days ago

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Hired on Thumbtack

Awesome experience. Ladies came in and cleaned every inch of my house. Will definitely book again!

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Credentials

Background Check

Rachael Wend

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At FTX Move Out Cleaners, we offer transparent and competitive pricing for our cleaning services. Here are some key points to keep in mind: Base Pricing: Our rates are based on the size of the area to be cleaned, the number of rooms, and the type of cleaning required (e.g., standard, deep clean). Discounts: We offer discounts and special promotions throughout the year. Be sure to ask about any current deals when you book. No Hidden Fees: We believe in transparent pricing. You will receive a detailed quote before any work begins, and there will be no hidden fees. Additional Services: Optional services are available for an additional fee. These will be clearly outlined in your quote. Custom Quotes: Every home and cleaning job is unique. We provide personalized quotes to ensure you receive the best value for your specific needs. If you have any questions about our pricing or need a customized quote, please don’t hesitate to contact us. We're here to help!
What is your typical process for working with a new customer?
At FTX Move Out Cleaners, we begin by gathering initial information through a brief consultation to understand your cleaning needs. We then provide a detailed and transparent quote, discussing any additional services and/or applicable discounts. Once the quote is approved, we schedule a convenient time and send a confirmation. On the service day, our professional team arrives on time, reviews the job requirements, and carries out the cleaning efficiently. After completing the job, we conduct a quality check and walk through the cleaned areas with you to ensure satisfaction. We follow up to confirm your satisfaction and discuss any ongoing cleaning needs. Our goal is to provide exceptional service and ensure your home shines.
How did you get started doing this type of work?
FTX Move Out Cleaners was founded out of a passion for helping people maintain clean and healthy living spaces. As a veteran-owned business, we wanted to leverage that discipline, attention to detail, and commitment to excellence. Recognizing the need for reliable and thorough cleaning services, especially for move-out scenarios, we decided to start our own business. Our goal is to provide top-notch cleaning services that make moving out less stressful and ensure properties are left in pristine condition. Over time, we've grown our expertise and built a team dedicated to delivering outstanding results for our clients.