FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined based upon the amount of square footage, distance and the type of cleaning being done.
- What is your typical process for working with a new customer?
Initial Contact: Reach out to the cleaning service through their preferred method (phone, email, or website). Briefly describe your cleaning needs, such as the size of the space, frequency of cleanings, and any specific requests. On-Site Estimate: The cleaning service will schedule a visit to your location to assess your space and discuss your needs in more detail. They'll provide you with a personalized quote outlining the services, frequency, and cost. Agreement and Scheduling: Once you've reviewed and agreed to the quote, you'll sign a contract outlining the terms and conditions of the cleaning service. The service will then schedule your initial cleaning appointment and discuss any ongoing cleaning needs. Professional Cleaning: On the scheduled day, the cleaning team will arrive at your location and provide a thorough cleaning, following your specific requirements and the service's standards. Ongoing Service: The cleaning service will continue to provide regular cleanings according to the agreed-upon schedule. They'll maintain open communication with you, ensuring your satisfaction and addressing any concerns promptly.
- What education and/or training do you have that relates to your work?
Marketing & Lead Generation: We craft targeted campaigns utilizing organic advertising, email marketing, and cutting-edge strategies to attract a steady stream of new customers. Appointment Management & Client Relationships: Our dedicated team handles appointment scheduling, freeing you to focus on delivering exceptional cleaning services. We also build strong client relationships, ensuring repeat business and positive word-of-mouth. Informed Decisions & Growth Strategies: Gain valuable insights into your schedule and access options to expand your reach and tap into new markets. Ensuring Compliance & Sanitation: Stay up-to-date on the latest state cleaning and sanitation regulations. Guide you in implementing procedures to meet these standards. Help you maintain a clean and safe environment for your clients.