FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitve rates for our area. Please visit our website and use our estimate tool or you can schedule a free, no obligation in home quote before we leave your home! A discount is available for booking through Thumbtack, just mention you saw us on Thumbtack and receive $30 off your move service, $25 off your junk or donation service and $20 off your move labor.
- What is your typical process for working with a new customer?
Depending on how the customer books their appointment, we call or text to confirm their appointment. Our HUNK captain will call them 30 minutes prior to arriving at their location. Once there, the captain will explain what will happen during their appointment and stay in communication through the entire process. We will also call back after the job is completed to follw up on your satisfaction.
- What education and/or training do you have that relates to your work?
We fully train all of our employees. We perform daily huddles with our HUNKS as well as provide weekly team meetings.