FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing cannot be determined without visiting the structure. Each property is unique. There are obstacles on one property that might not effect another property. Typically price can be given onsite during the initial evaluation.
- What is your typical process for working with a new customer?
We schedule a FREE initial evaluation and the Structural Analyst meets with them personally to determine their needs. He then guides them through the process of repairs, if needed.
- What education and/or training do you have that relates to your work?
Our owner has an Engineering degree from Texas A&M. All analysts are trained in Engineering methods of evaluating houses. On going training for all departments is crucial to our success. Our employees tenure is important to us and many employees have been here long term.