FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer first-time clients a 10% discount. Total price will be determined after we discuss the project and get back a signed proposal.
- What is your typical process for working with a new customer?
We speak with you to fully understand your problem and needs. Our team then builds a proposal and send it to you--at this time you are assigned a project manager. Once we receive the retainer we begin work immediately with pre-production to develop the concept. After the concept is approved by you, we schedule a day to film. We then move to post-production, which is where all the editing, voiceovers, and revisions take place. When the project is finally approved, we deliver, or, if requested, implement/market your video appropriately. The final step we take is to follow-up to see how the project is doing and to ask for feedback.
- What education and/or training do you have that relates to your work?
We all have years of experience and formal education in this industry; some from the military, and others from private educational institutes.