FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Straight forward pricing, what I tell you it’s going to cost is what you will pay when job is complete, regardless of how long it takes.
- What is your typical process for working with a new customer?
Schedule appointment & inform if service fee, 30min heads up when on the way by text/phone, perform system evaluation every time, present options and go over pricing, perform repair same day if possible
- What education and/or training do you have that relates to your work?
Graduated from Duncanville High School, ATI Trade school graduate. 20yrs experience in the HVAC trade, thousands of hours of training, Experience with, Trane, Lennox, Carrier, Goodman, DAIKIN, Communicating systems, Heat pumps, package units, humidifiers, dehumidifiers, fresh air systems, residential wine units, zoning