FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can oftentimes build a quote with a simple phone conversation, either by getting the dimensions of a building or, in the case of a new custom house, by getting the architectural drawings. We offer military, senior and service occupation discounts.
- What is your typical process for working with a new customer?
Initial conversation will be centered around an understanding of the project requirements, whether open or closed cell foam should be used and at what depth (based on usage), and then the dimensions to determine overall square footage. From there we will produce a detailed quote and send to the customer's email. Once we agree upon price, we'll schedule the project on our work calendar. We invoice 50% of the total approx. one week from job start, with the balance due upon completion.
- What education and/or training do you have that relates to your work?
We are a certified Profoam Installer, having been trained out of Atlanta, GA. Given our experience, we now also train spray foam contractors. Our crew participates in quarterly education seminars to stay abreast of the latest developments.