Zoom Drain Galveston

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Introduction

Zoom Drain & Sewer Service provides full range of services around residential & commercial drain cleaning and inspection. We are well known for providing fast 24/7 service for all drain & sewer problems, usually in one trip. From clogs in toilets, sinks, and tubs to main drains, roof drains, storm drains, we can handle it all.

Overview

Current Top Pro

Hired 54 times

2 similar jobs done near you

Background checked

License verified

3 employees

1 year in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Featured Projects

22 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

23 reviews

5

100%

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Read reviews that mention:

Jo R.

Aug 1, 2024

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Hired on Thumbtack

**Zoom Drain Galveston: A Plumbing Experience Worth Raving About** When it comes to plumbing issues, finding a reliable and efficient service provider can be a challenge. Luckily, I found Zoom Drain Galveston, and they exceeded all my expectations. Recently, my garbage disposal decided to quit on me. I was hesitant about calling a plumbing company, worried that it might take forever to get an appointment, and that the repair would be costly and inconvenient. However, from the moment I contacted Zoom Drain, my concerns were put to rest. Scheduling was a breeze. The team was friendly, professional, and incredibly accommodating. They understood the urgency of my situation and managed to fit me in sooner than I expected. When the technicians arrived, I was immediately impressed by their professionalism and expertise. They quickly diagnosed the problem, explained the issue in simple terms, and provided a clear breakdown of the repair process and costs involved. There were no surprises or hidden fees, which I really appreciated. The repair itself was done efficiently and with care. The technician was respectful of my home, making sure to clean up after the job was completed. My garbage disposal was back to working order in no time, and it’s been functioning perfectly ever since. What stood out to me most about Zoom Drain Galveston was their commitment to customer satisfaction. They didn’t just fix the problem and leave—they followed up to ensure everything was working properly and that I was satisfied with the service. That level of care and attention to detail is rare to find. In an industry where it’s easy to feel like just another job, Zoom Drain Galveston made me feel like a valued customer. If you’re looking for a plumbing company that’s professional, reliable, and genuinely cares about their customers, I can’t recommend Zoom Drain Galveston enough. They’ve earned my trust, and they’ll be my first call for any plumbing needs in the future.

Details: Motor hums but doesn't run • Continuous feed (most common)

Zoom Drain Galveston's reply

Thanks Jo. That is an amazing review. We appreciate it. Thomas, Kyle, & Tommy

Garbage Disposal Repair

Barbara G.

Oct 26, 2024

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Hired on Thumbtack

We had an excellent experience working with Zoom Drain. They were responsive, punctual, professional, courteous, reasonably priced, and very easy to work with. I highly recommend them and will use them again.

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Unpleasant odor • House

Plumbing Drain Repair

Rimzim H.

Oct 21, 2024

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Hired on Thumbtack

Tom was very fast about finding the problem. I really appreciate him coming out on a Sunday evening and taking care of the issues. He spoke with us and explained everything very professionally and we really appreciated his advice as we are first time homeowners. When he left, everything was cleaned up well and so far, our plumbing issues are still resolved.

Details: 1 toilet • Municipal water (most common)

Toilet Repair

Alex Q.

Oct 17, 2024

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Hired on Thumbtack

Zoom Drain provided prompt, professional plumbing services. They were thorough in their investigation of the issue and worked to resolve it completely. The finished work looked great, doing more than I was expecting. They were careful to leave a clean worksite. Very personable.

Details: Part of a larger issue with the plumbing system

Plumbing Pipe Repair

Lorna F.

Jul 22, 2024

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Hired on Thumbtack

Kyle and Tommy are very friendly and professional. Kyle repaired our vent stack that connects to the water heater. It looks awesome, and we haven’t had any problems. I’ll be calling them for any future projects.

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • House

Zoom Drain Galveston's reply

Thanks Lorna. It is always great to get out to see you. I love the Halloween decorations.

Plumbing Pipe Repair

Credentials

License

License Type: Plumber - Responsible Master Plumber (RMP) (TX)

License verified on 2/16/2024

Background Check

Thomas Gallagher - ZDGAL

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We come out for free and examine the issue before giving pricing. We want to make sure we give an accurate bid and that there are not any surprises for the customer.
What is your typical process for working with a new customer?
Our typical process is meeting the customer at the door, putting on our protective equipment to keep floors and other areas clean, perform our assessment by reviewing the issue with the customer and inspecting the issue. Next we provide a written estimate for approval before any work starts.
How did you get started doing this type of work?
I started working on my own rental properties. Then Zoom Drain came along and I decided this was the future for me.