FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Transparency: Clear breakdown of costs while maintaining professionalism. 2. Competitive Rates: Offering fair pricing for high-quality workmanship. 3. Value: Delivering excellent quality work that aligns with the pricing. 4. Flexibility: Willingness to accommodate budgets while ensuring top-notch results. 5. Clarity: Transparent explanations of pricing factors, demonstrating integrity. 6. Discounts: Availability of discounts for certain projects or situations, provided without compromising quality. (IF you read this far, mention “GAT” Discount in person) 7. Estimates: Providing accurate estimates upfront to reflect the value of the work. 8. Communication: Professional and open communication regarding any pricing adjustments. 9. Quality: Commitment to delivering exceptional quality workmanship at a fair price.
- What is your typical process for working with a new customer?
- Initial consultation to assess needs, including leaks or repairs - Evaluate roof’s condition, focusing on areas of concern like leaks - Provide detailed proposal outlining scope of work, materials, costs, and timeline - Schedule project - Execute project with regular updates to client
- What education and/or training do you have that relates to your work?
3 years of on-hand training on different types of commercial roofing such as TPO, PVC, EPDM, MODIFY, and BUILD-UP. My bread and butter is the Repair Leaks side of Roofing.