FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Averco Pro Clean, we believe in keeping things simple, honest, and stress-free—starting with our pricing. ✅ Upfront & Transparent You’ll know exactly what you’re paying before we even step through the door. No hidden fees. No surprise charges. What you see is what you get. ✅ Instant Online Quotes Just tell us about your space and what you need cleaned—we’ll give you a price right away. No phone tag. No waiting around. ✅ Fair & Competitive We keep our rates affordable without cutting corners. You’ll get professional-quality cleaning with a personal, family-owned touch—without breaking the bank. ✅ Customized for You Whether it’s a quick touch-up, a deep clean, or a move-out scrub-down, we tailor the pricing to match the size of your space and the level of service you want.
- What is your typical process for working with a new customer?
What to Expect When You Book with Averco Pro Clean We know inviting someone into your space is a big deal—so we make the process simple, transparent, and all about you. Here’s how it works when you book your first clean with us: 1. Get Your Instant Quote No waiting, no phone tag. Just answer a few quick questions about your space, and we’ll give you a clear, upfront price right on our website. 2. Book Online in Minutes Pick the date and time that works best for your schedule. It’s fast, easy, and available 24/7. 3. Stay in the Loop with Texts & Emails We’ll keep you informed every step of the way. You’ll get text and email updates about your upcoming cleaning—so you’re never left wondering when we’re arriving. 4. We Show Up & Do a Walk-Through with You When our team arrives, we’ll walk through the space with you to make sure we understand your priorities. We listen, take notes, and get right to work. 5. We Take Before & After Photos We believe in accountability and results. We document your space before and after the clean so you can see the transformation for yourself. 6. Final Walk-Through & Satisfaction Check Before we leave, we’ll do a final walk-through with you to make sure everything looks and feels just right. We don’t leave until you’re 100% happy with the results. 7. Create Your Customer Profile Want to book again? Even easier next time. You’ll have the option to create a customer profile where you can: ✔️ View past cleanings ✔️ Schedule recurring services ✔️ Manage appointments ✔️ Update preferences and special requests
- What education and/or training do you have that relates to your work?
At Averco Pro Clean, we take pride in doing the job right—and that starts with making sure our team is trained, skilled, and confident in every detail of the cleaning process. Here’s what sets our crew apart: 🧽 Hands-On Training Every team member goes through a detailed onboarding process with real, hands-on training. We cover everything from cleaning techniques to time management, attention to detail, and respectful customer service. 🧴 Product Knowledge We train our cleaners on which products work best for different surfaces—and how to safely use eco-friendly and non-toxic solutions when requested. 🧹 Industry Best Practices We stay up to date on the latest cleaning methods, tools, and safety standards so your space gets the best care possible—every single time. 🧼 Specialized Techniques From stain removal to high-touch surface sanitizing, our team is trained in the techniques that matter most for homes, offices, and move-in/move-out jobs. 🤝 Customer-Centered Service We don’t just clean—we care. Our team is trained to communicate clearly, respect your space, and ensure your total satisfaction before we leave. ✨ We believe great cleaning starts with great training—and we invest in both so you can trust the job will be done right.