FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free Consultation & Rendering: We offer a no-obligation consultation to discuss your project, along with a free rendering to help you visualize the final design. $1000 Off (for a limited time*): Take advantage of $1000 off any full kitchen or bathroom remodel. Custom Solutions: Our pricing is tailored to your specific needs and the scope of your project, ensuring you get the best value for your investment. No Hidden Fees: We provide detailed estimates upfront, so there are no surprises when it comes to final costs.
- What is your typical process for working with a new customer?
When we start working with a new customer, we first get in touch to introduce ourselves, talk about what they need, and explain what we offer. We offer a free consultation where we sit down to understand their vision, go over our services, and discuss pricing and any promotions. After we visit the site, take measurements, and assess the space, we provide a free 3D rendering and a design proposal with an estimate. Once they’ve had a chance to review and share feedback, we make any adjustments needed. Then, we get the contract signed and collect a deposit to get things rolling. Throughout the project, we keep them updated and stay in touch. When the job’s done, we do a final walkthrough to make sure everything’s just right, then provide the final invoice and collect the remaining payment. Afterward, we check in to make sure they’re happy with everything and offer any warranties or guarantees for peace of mind.
- What education and/or training do you have that relates to your work?
We have a combination of hands-on experience and industry-specific knowledge gained through years of working in design and construction. Our backgrounds include extensive experience in remodeling and project management, having overseen a wide range of projects, from smaller renovations to large-scale remodels. We stay up to date with industry trends, design innovations, and best practices to ensure we offer the best solutions to our customers. Additionally, our work involves continuous learning through formal and informal training, workshops, and collaborating with skilled contractors and designers. This practical knowledge and ongoing development allow us to provide top-tier service in kitchen and bathroom remodeling.