FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies depending on the specific service you need. From inspections to detailed estimates, we provide tailored solutions based on your property’s requirements. Our estimates are based on inspections, mold reports, and protocols designed to address your unique situation. Feel free to contact us! We’re happy to help and answer any questions you may have.
- What is your typical process for working with a new customer?
Our process begins with a thorough consultation to understand the customer's needs. We then conduct an inspection, if needed, to assess the property. Based on the findings, we provide a detailed estimate and action plan. Once approved, our team schedules the service and ensures clear communication throughout the process to deliver quality results.
- What education and/or training do you have that relates to your work?
Our team is trained and certified in mold remediation, NADCA, indoor air quality testing, and other related services. We stay updated with industry standards and best practices through ongoing training and certifications to ensure the highest level of expertise.