Triple A Air Conditioning and Heating

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Duct and vent issues

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Introduction

Triple A is committed to providing the absolute best quality service and products available. Our team is trained and certified and ready for the call to help the community. Triple A Air Conditioning and Heating has been proudly serving Corpus Christi since 1983.

Overview

Hired 6 times

Background checked

20 employees

41 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Featured Projects

4 photos

Reviews

3.3

13 reviews

5

54%

4

0%

3

8%

2

0%

1

38%

Read reviews that mention:

Susan B.

Mar 4, 2024

·

Hired on Thumbtack

I scheduled for dryer vent cleaning through Thumbtak. Called in the morning to ask a few questions. Was told they would call before arrival (appt was for 4pm). I inquired about semi annual AC/Heat checkups. When I said I rent my 2nd home they said they couldn’t offer the monitoring service. They also advised they would send me info via text. Not once did they say that they were not coming to service my dryer vent. I called just before 5pm to see if they were on the way. I was told they couldn’t service my home because I rent it. I was not able to speak to the owners/management. Needless to say I am highly disappointed that I was expecting a service call and had to call to be told they were not coming at the end of the day when it was too late to make other arrangements. I really wish I could have found this company to be great and be able to add them to my list of go to companies.

Details: Townhouse • Two-story building • 1,000 - 2,000 sq ft • Dryer • 1 - 5 vents

Triple A Air Conditioning and Heating's reply

Hi Susan, I appreciate your feedback regarding the service you experienced that day. I understand the frustrations you experienced. We always send a technician out to the home first to do an inspection before we can move forward with any quotes to ensure that we can complete the scope of work requested.

Duct and Vent Cleaning

Gilbert D.

Jun 25, 2024

·

Hired on Thumbtack

First, I was told they do service the area and then when they called to set up the appointment, which I did online, they told me they don’t service the area

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House

Triple A Air Conditioning and Heating's reply

Hi Gilbert, we appreciate you sharing your experience with us. We do service the Rockport area. Our main scope of work is homeowner occupied homes. We appreciate you reaching out to us.

Central Air Conditioning Repair or Maintenance

Thumbtack Customer

Sep 29, 2021

·

From Google

We called AAA for A/C repair and they arrived within an hour on a very hot day! The tech Ethan was FANTASTIC! He identified and fixed the problem within a few minutes. The bill was much less than I expected it would be and our A/C was good to go! I highly recommend this company, ask for Ethan! Thank you! Justin and KaylaWe just had another call with tech Mike Benevides. He was outstanding! Very professional, fast, communicated everything well. And took great care of us. GREAT JOB and thank you Mike! We are so glad to get you! Justin

CECIL J.

Aug 28, 2024

·

Hired on Thumbtack

Told me they DO NOT work with warranty companies.

Details: Repair • Only warm air is blowing from the vents • Attic • Ground floor • House

Triple A Air Conditioning and Heating's reply

Hello Cecil, that is correct, the home warranty company has been notified more than once that we are not on their vendor list but they continue to send their customers to us through thumbtack. We’re happy to supply a diagnostic but not as part of their terms and agreements.

Central Air Conditioning Repair or Maintenance

Thumbtack Customer

Nov 1, 2021

·

From Google

Eric was very pleasant and knowledgeable. He invited us to watch the process which I really liked. He explained the whys and the why nots about our AC unit which made us feel smarter as homeowners. Definitely recommend!!

Credentials

Background Check

Daniel Ballew

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer various discounts for seniors, military, and first responders. All of our prices are quoted up-front and never change once agreed upon.
What is your typical process for working with a new customer?
Our trained office staff will help the customer pick the best day that fits their schedule. Our dispatch team will remind the customer the day before their appointment to confirm the appointment is still needed. On the day of the appointment we do not lock our customers into a specific time so they are free to go to work and we keep them posted throughout the day on the ETA of the technician so they can plan accordingly.
What education and/or training do you have that relates to your work?
All of our service professionals are certified in their roles. Our team attends training all over the country throughout the year. Triple A Air Conditioning and Heating is a member of an exclusive membership only international network of contractors who operate with integrity and provide training on best industry practices.

Triple A Air Conditioning and Heating

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